We value the relationships with our vendor partners. When we establish a partnership we expect that it will be lasting. It, therefore, is incumbent on us to investigate potential new vendors to ensure they will provide the highest levels of quality and service to our members. Potential vendors are pre-screened by a formalized peer review process. We utilize testimonials from member practices and pilot testing with a number of member practices to evaluate vendor products as well as service experiences. On a regular basis vendor performance is monitored to ensure the expected service level is being delivered, as contracted, to our member practices.